Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you request a demo, contact us, subscribe to our newsletter, or use our platform. This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.

When you use our platform as an institutional client, we process financial and credit data on your behalf as a data processor, in accordance with your data processing agreement.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; respond to your enquiries and requests; send you technical notices, updates, and administrative messages; and comply with applicable legal obligations.

3. Data Residency

All data processed through the Agentic Lending platform is stored and processed within India. We do not transfer personal data or financial data outside of India unless explicitly authorised by the data principal and permitted under applicable law.

4. DPDPA Compliance

We are committed to compliance with the Digital Personal Data Protection Act, 2023 (DPDPA). We process personal data only for specified purposes, maintain appropriate security safeguards, and honour data principal rights including access, correction, and erasure.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption at rest (AES-256) and in transit (TLS 1.3), role-based access controls, and regular security audits.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Platform audit data is retained for a minimum of seven years in accordance with RBI guidelines.

7. Your Rights

Under the DPDPA and applicable law, you have the right to access your personal data, correct inaccurate data, request erasure of your data, and withdraw consent for data processing. To exercise these rights, contact us at the address below.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: Agentic Lending, Bengaluru, Karnataka, India.